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Consumer Lounge

“APNA SEVA” is a Unique Brand is the world’s First, One & Only Organization which offers you All Types of Services and goods at your doorsteps with promptness and competence… From supplying Maids to selling of your old newspapers; TV / AC / PC / Vehicle Repairs; House construction; Wedding Arrangements; Assistance in Government Office Work; Employment/Placements; Education; Health.. Caters to your A to Z Services – from Safety Pin to BMW Car, Daily/Monthly Provisions to Electrical, Electronic, Domestic Appliances; Machinery to Imported Goods.

Every person has many needs to be taken care for himself and his family in day to day life. Then raises the question where to buy? How to buy? Is it a quality product? Does the cost justify the product? Is the product durable? Is it eco-friendly / organic etc. On top of this, the consumer is bombarded with information thru’ TV ads, Newspapers, Movies, Internet & Hoardings. The consumer gets overwhelmed with all this information. Instead of clearing his doubts, they make him more confused in the process. Now this leads to another set of questions. To buy or not to buy, is it a quality product, does it meet the standard specifications, should I believe in this product/Service or not and many other doubts assail him. At the end of the day consumers are unable to get their value for money and also lose their peace of mind in the bargain. To save the consumers from such a predicament and to guide & enlighten them “APNA SEVA” is established.

We at “APNA SEVA”, with the help of our panel of experts research and analyze, set standard specifications and reasonable rates for each & every product and service. Our aim is Consumer Satisfaction & Happiness. We keep this in mind while selecting vendors & organizations that adhere to our stringent rules & regulations. Only then we make an agreement with them, provide them with Uniform and Identity Card give them extensive training & teach them to respect customers, how important each & every customer is, how to provide them excellent services & in turn how they can gain customer satisfaction. In addition to this, we also teach them how to deliver maximum levels of service to customers wherein they can gain respect & financial success in the most efficient way. This in turn results in providing the consumers with the best of products & services. We also show them when adapted, how they can benefit from this successful formula. “APNA SEVA” with its team of expert’s works 24/7 with dedication so that it can provide the consumer with high standard of product / service.

Customers who call us through Toll Free Number/Mobile/Landline / Mail / SMS / Missed Call/Online for products and services or information will be provided with the same in few seconds. For some services, vendors will provide them immediately and some services will be attended within a few hours. Vendors gain consumers trust and appreciation in this process.

“APNA SEVA” is not a simple information provider.” APNA SEVA” is a human needs facilitator. The moment we receive the demand from customer, we will provide price and delivery time for the particular product/service immediately. Once the payment made through credit card/debit card/ money transfer/cash collection through our agent with in the given time products or services can be delivered.

CONSUMER BENEFITS PROVIDED BY APNA SEVA UNIQUE BRAND ORGANISATION


1)24/7 availability of A to Z Services wherein the consumers needs are attended.
2) Information of guaranteed products and services that meet our specifications like quality, durability, standard, service/goods provider reach out time to customer place, expected delivery time, reasonable rates are given.
3) Free information regarding Government Services and Private Services is provided.
4)” APNA SEVA” does not charge for its services directly or indirectly from customers. It’s free for all customers.
5) Vendors who attend to the services also don’t charge extra charges to consumers, except for few services on exceptional conditions. For example: Extra hours, odd ours, Nights, Holidays, Nominal charges can be added. Always only reasonable rates are charged.
6) Up-to-date information regarding markets, product quality & standards, offers, cost, discounts given, free gifts is provided. Our 24/7 expert staff will clarify your doubts.
7) We see that consumer gets the value of every rupee he spent, thereby saving his time and money. In turn this helps the consumer in enhancing his quality of life.
8) Vendors and consumers can sort out any problem through “APNA SEVA” in a peaceful way.
9) We welcome valuable input/ ideas from consumers that help us in developing a greater, high quality, standard of living.
10) A nation or society can be developed by providing/consuming good products and services with reasonable rates.
11) Mahatma Gandhi once said that consumer is king. His dream can be achieved now through our efforts.
12) Along with protecting consumer rights the vendors can be made to tread the right path.
13) Aged people, women, children, physically challenged people, busy people will be able to get products and services delivered at their door steps.(Traffic jams, parking problems, mental stress, busy schedules is leading to demand for goods and services at their door steps)
14) With regular updates and suggestions from our panel of experts we at “APNA SEVA” strive hard to provide better products and services.
15) Accountability, Accessibility, Reliability, Reasonability, transparency, timely delivering, guarantee, warrantee for goods and services, penalty per mistakes, honesty, right mediation etc, keeping “APNA SEVA” as a UNIQUE BRAND.
16) “APNA SEVA” will operate 24/7 customer complaint cell to receive and resolve customer complaints regarding quality/quantity/durability/defects/deficiency/delay in delivery/misbehave of venders/guaranty/warranty/ overcharging or any other problems.
17) “APNA SEVA” will provide rewards points up on customer purchases. Specific reward points can be encash or use per their products and services.
18) Group consumers can join as an agent (Group Agent/Corporate Agent/Associated Agent etc) can earn an attractive commission in every month.