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about us apnaseava

About Us

“Womb to tomb every body requires goods and services”

Every person has many needs for goods and services to be taken care in day to day life. Then raises the question where to buy/get? How to buy/get? Is it a quality product/Service? Does the cost justify the product/Service? Is the product durable? Is the Service is guaranteed/warranted? Is it eco-friendly /organic etc.

Many of the organizations have come up in the market for providing information to the consumers like Just dial, Sulekha.com, Yellow pages, Dial My World, Apna India, Dial etc. These organizations are providing vendors addresses and phone/mobile numbers only. They are not able to provide vendors (Goods or services Providers) information regarding reliability, reasonability, accessibility, accountability, expatiation, guarantee, warrantee, credibility, capability, solutions after sales and service problems arising in defective goods and deficiency of services, home delivery, standards, free delivery, timely action, timely delivery, specifications, delay in delivery, finding the competition, quality, quantity, durability. Also those organizations are not interfered in disputes arising in between vendors and consumers/customers.

The above organizations are providing one to fifty mobile numbers to consumers/customers pertaining to services and goods providers. Providing more numbers are going to create more confusion to the customers/consumers. They are not able to decide whom they have to choose. Even after choosing one vendor and getting their goods are services (according the Customer requirement) many vendors &service Providers keeps on calling for the same service. This type of process is creating irritation. So many consumers/ customers are afraid to contact to the above Service information providing organizations.

Many times service/goods providers belong to distance places, for them to reach customers will take more time and delay of services also.
The above service information providing organizations are not able to provide information to the customers/consumers satisfaction/ expectation level.

The above organizations are taking (enrolling) many vendors for each category in each location/area. The above organizations have introduced platinum/gold/silver/ordinary membership. They are collecting money (Rs.8, 000 to Rs.1, 00,000 per annum from the vendors in advance). There is no guarantee business for any vendor. After paying advance amount, when they are not getting expected business is creating a lot of dissatisfaction among the vendors. As long as organizations are not going to satisfy the consumers/ customers and vendors, they can never get success in business. More over vendors who are enrolled with such organizations, to recover their amount, they have to charge more on customers only.

APNA SEVA INDIA (ASI) answers all these questions and provides a single point of contact for various solutions.

ASI has carefully screened and listed out the best providers of thousands of services. Similarly, goods providers are pre screened for quality, reliability and assured supplies. Most of the goods ordered are door delivered. Where need be in special circumstances ASI will provide contacts and telephone numbers, who provide genuine online or offline goods and services.

Five thousand above category/sub category reasonable, reliable, accountable and accessible home delivery/home visit/doorstep for both goods and services are made available by ASI, Beside regular day to day usage goods also provides like Electrician, Plumber, Fitter, Driver, Carpenter, Laundry, Painter, General Physician, Children’s Specialist, Gynecologist, Cook, Tailor, Computer repairer, Tutor, Welder, TV and A.C repairer etc

Also five hundred above online category/sub category services will be provided by ASI, like Travel, Recharge, Pre paid and post paid mobile phone bills, Land line phone bills, Insurance enrolment and premium payment, Utility bill payments, Doctors services, Advocate services, Pan card, Passport, Visa services, Income tax registrations, Sales tax registrations, Agmark, Hall mark Copyright, Trademark registrations, Organic Foods supply, Bulk Commodities supply, Pharmacy supply etc.

“ASI” - SIMPLE FOR WORKING
‘ASI’s Authorized Agents are appointed in every nook and corner of the country after a through scrutiny and after obtaining guarantees, assurances prepaid amounts. Any customer can contact him personally for any goods or services listed, finalize his requirements and pay the agent the price agreed and obtain a receipt. The agent in turn feeds the customer requirements on his Mobile Phone and sends a coded SMS to ASI head quarters. The SMS is converted automatically into the required language and specify the required goods or service which is integrated in the central computer processors. This in turn alerts supplier, service provider and initiates the action for a fast response. This is all done in an instant manner at an amazing speed.

Depending on the goods or services required, within a minute, an hour, a day, two days or a week the action will be completed to the customer’s satisfaction and then only the money will be released by ASI to the goods supplier or service provider. The customer is guaranteed with quality service, money is protected by ASI and the agent does a fast business. Because of the precautions taken and agreements entered into at corporate levels by ASI, the goods and services reach the customers at highly competitive and discounted prices than offered by any other service provider or shops or special promotion schemes. (Apply Terms and Conditions).

It is important to note that the customer keep getting confirmation, progress, delivery time, payment of money for a particular product or service by SMS directly from ASI Central System besides the receipt with details from the ASI agent.

ASI is running 24/7 Call center. Customers can contact for their requirements to call center by their land line/Mobile phones. Also Customers can communicate their requirement through WEBSITE, SMS. The moment when received communication from customers, ASI will send nearest “ASI RETAIL AGENT” to customer place. Through above process customers will get their required goods and services.

“APNA SEVA INDIA”(ASI) is a FACILITATING ORGANIZATION. In future any disputes are arising in-between RETAIL AGENTS, DISTRIBUTERS, CUSTOMERS, and VENDORS; ASI will mediate and try to resolve the problems.

INTRO TO TECHNOLOGY AND NETWORK OF “ASI”
ASI has a robust technology and automation to run the servers with state of the art, specially designed interfacing and programming with multiple language handling, prompting, updating data instantaneously, SMS and email alerting, millions of account updating and networking, keep track of data, order execution, customer satisfaction, data collection, analysis, assimilation, prioritization, trend setting, identifying customer preferences and forecasting. It processes the customers requirements sent through the agents in seconds.

The Central Commanding Stations are well equipped, networked, and operated by very senior professionals and host of trained personnel on 24/7 basis. Well trained and informed persons will attend to any queries, guidance and assistance or solve any issues or problems immediately. It uses high speed broad band net works, toll free numbers and instant messaging services.

It may sound complicated for a lay man, but it does the “Job of getting goods or services” very easy, simple and enjoyable to the customers and ASI agents.

“ASI” AGENTS - STEP INTO THE FUTURE…!!
Actually, in today’s simplified mobile technology reach, anybody and every body can become a ASI agent..!! Corporate Chairman to vegetable vendors are using Cell Phones, understanding SMS, and a host of services offered by the service providers. They are able to track their billing, usage and service plans. Even old, uneducated ladies have picked up the tabs of mobile usage very well. Thanks to the advancement in technology, it’s over simplification, usage of extremely simplified user interface for its vast and diversified users.

ASI agents, as stated earlier are appointed in every nook and corner of the country and reachable very easily. all types of retailers like pan shops, kirana shops, medical shops, super markets, hardware shops, or all types of offices, Petrol bunks, apartment complexes, any colonies, societies, NGOs, Mahila and Dwakra groups, schools, colleges, hostels, villages, towns and for that matter anywhere there is a requirement for goods and services to be provided, can be done with just a “Mobile Phone”…!! Even senior citizens, house wives, unemployed and young men with some primary education with dedication can become a ASI agent.

For easy operations, proper information, understanding the product or services, ASI agents are provided with printed booklets, instruction manuals, CD/DVD players with display monitors, demo information, relevant data to educate the customers with full understanding of the products and services.

Retail Agents will get commission on every customer successful transaction through them. Vendors are divided in different categories, like Local Vendors/Zonal Vendors/City Vendors/State Vendors/Reginald Vendors/National Vendors.

Depends on Volume and Quantity Vendors can be choosed. From Rs.100 to 500 worth order will be delivered by Local Vendor. From Rs.501 to 2000 worth order will be delivered by Zonal Vendor. Above Rs.2000 worth orders delved by City/State/Regional/National Vendors. Discounts and level of quality will be depending on Volume and Quantity. But compare with market practices the best offers can be provided.

“APNA SEVA INDIA”. (ASI) is the first organization its kind in India. Founders of this organization are well experienced, expertise, committed and dedicated people.

Globalization has made the world smaller by integrating the global markets. This has exposed the consumers to a wide range of products and services available in the market. It has, on one hand given them a greater choice of products and brands at lower costs. While, on the other hand, it has made consumers more and more quality conscious and greater awareness of their rights. As a result, they are able to voice their concerns about various problems and issues faced by them.

Some of the commonly raised problems are:
Adulteration of food products by traders through addition of substances which are injurious to health or removal of substances which are nutritious or by lowering their quality standards

Misleading advertisements of goods and services in television, newspapers and magazines to increase the consumers demand for the same Variations in the contents filled in the package of goods

Improper delivery of, after sales services

Supply of defective goods

Hidden price component

Use of deceptive or incorrect rates on products

Use of false or non-standard weights and measures in supply of goods

Production of low quality goods in bulk quantities

Illegal fixation of Maximum Retail Price (MRP)

Selling above the MRP

Unauthorized sale of essential products like medicines, etc. beyond their expiry date to ignorant consumers Poor customer services

Non-compliance with the terms and conditions of sales and services

Supply of false or incomplete information regarding the product

Non-fulfillment of guarantee or warrantee etc.

“ASI” can deal with all such issues and problems that can be handled more efficiently, with a view to protect the interests of the consumers and promote their welfare.